Frequently Asked Questions
Everything you need to know about your Cuticle & Co. experience.
Are your nail care products vegan and cruelty-free?
Yes, absolutely. At Cuticle & Co., we are committed to ethical beauty. All of our oils, polishes, and treatments are 100% vegan and never tested on animals.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy for opened beauty products?
Due to hygiene and safety standards, we cannot accept returns on opened or used products. However, if your item arrived damaged or you received the wrong product, please contact us within 14 days for a full replacement or refund.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the UK. Shipping rates and delivery times for international orders are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
How should I store my cuticle oils to ensure they last?
To maintain maximum potency and shelf life, we recommend storing your products in a cool, dry place away from direct sunlight. Ensure the caps are tightly sealed after each use.